Frequently Asked Questions
Everything you need to know about your mission to style.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-7 business days. International missions can take between 10-21 business days depending on the destination and customs processing.
What is your return policy for apparel?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and include all original tags to be eligible for a full refund or exchange.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products officially licensed?
Yes, all our NASA-themed apparel and accessories use approved imagery and logos in accordance with federal labeling and design guidelines.
Can I track my shipment in real-time?
Absolutely. Once your order departs our facility, you will receive an email with a tracking number and a link to monitor your package's trajectory.